Free Shipping on all orders to Spain are shipped via FedEx/ DHL with delivery time ranging from 3 to 8 days.
No surprise VAT or Customs Duty to be paid on delivery by the buyer. Any and all VAT/Tax, Duty Charges and Courier Processing Fees borne by Royal Chess Mall.
Shipment Confirmation & Order Tracking
• When your order ships, you'll get an email.
• The email has a tracking number.
• Tracking starts in 24 hours.
Payment Options
We offer a wide range of payment options to suit your preferences, including Visa, MasterCard, American Express, Sage Pay, Amazon Pay, Google Pay, Facebook Pay, and PayPal. Kindly note that your payment will be processed immediately upon order confirmation for a seamless shopping experience.
Order Processing
Once your payment is successfully processed, an order confirmation will be promptly sent to your registered email address. Following this, automated updates regarding the dispatch and delivery of your order will be seamlessly communicated to ensure you're informed every step of the way.
Returns & Warehouse Information
For customers in Spain, returns are handled through our Germany warehouse — the closest return point for fast and convenient processing within Europe.
Return Address:
Royal Chess Mall
Holzheimer Str. 75
35428 Langgöns, Germany
ZIP: 35428
Our team is always here for you! Simply reach out to us at sales@royalchessmall.com and we will guide you through the return process step by step.