We, at Royal Chess Mall, manufacture custom-made luxury chess pieces for all our customers. If you've a design in your mind, let us know and we'll help you turn it into reality.

Ebony, Bud Rosewood, Rosewood, Golden Rosewood, Boxwood and lots more materials are used to manufacture chess pieces. Among all, Boxwood is quite popular and widely used for making chess pieces, as in most cases the light side army of chess pieces is made from the same.

A big yes. Even if the chess pieces are out of stock, you can back-order them. We'll start with the manufacturing as soon as possible to ensure that you get the timely delivery.

Yes. Royal Chess Mall can help you turn your chess pieces design into reality. You can discuss the specifications with us and we’ll ensure that you get the best chessmen.

We offer a 30 day, no questions asked, return window on all our products. Buyer must contact us within 30 days of receipt for return instructions at sales@royalchessmall.com

After the return is approved, the buyer must send the item back to our warehouse.

After we properly inspect the item, we will issue a full refund for the item.

*We accept payments via PayPal and Credit Cards (VISA, MasterCard, American Express, Apple Pay, Google Pay) and a lot more.

* If either of the 2 methods don't work, buyers can contact us at sales@royalchessmall.com for a payment invoice via Payoneer.

We offer All-Inclusive Pricing (covering all customs duties and taxes) for most destinations across North America, Europe, Asia Pacific, and the Middle East. We operate on a Delivered Duty Paid (DDP) basis, ensuring there are no surprise fees upon delivery for these regions.

Click here to view the full list of All-Inclusive countries

For destinations not listed above, your local customs authority may apply standard import duties/taxes. However, we ensure comprehensive documentation and support for a smooth customs clearance process.

Buyers need to inform us as soon as possible with regards to cancellation of orders. (Cancellation is not a guaranteed service). If cancelled, refund will be processed back to the original account of payment.

We partner with FedEx and DHL Express to provide fast, secure, and fully trackable shipping. For most major destinations across North America, Europe, and the Asia Pacific, orders typically arrive within 4–7 business days.

Click here to view the full list of Express Shipping countries

For locations not listed above and areas covered under Remote locations as per DHL/Fedex, we use trusted international postal partner, Indiapost to ensure worldwide delivery.

You can contact us. sales@royalchessmall.com