Shipping Policy Germany

All orders are shipped via FedEx/ DHL with delivery time ranging from 3 to 8 days. Detailed shipping options are available at checkout.

No surprise VAT or Customs Duty to be paid on delivery by the buyer. Any and all VAT/Tax, Duty Charges and Courier Processing Fees borne by Royal Chess Mall. (effective from 18 December 2023).

Shipment Confirmation & Order Tracking

• When your order ships, you'll get an email.
• The email has a tracking number.
• Tracking starts in 24 hours.

Payment Options

We offer a wide range of payment options to suit your preferences, including Visa, MasterCard, American Express, Sage Pay, Amazon Pay, Google Pay, Facebook Pay, and PayPal. Kindly note that your payment will be processed immediately upon order confirmation for a seamless shopping experience.

Order Processing

Once your payment is successfully processed, an order confirmation will be promptly sent to your registered email address. Following this, automated updates regarding the dispatch and delivery of your order will be seamlessly communicated to ensure you're informed every step of the way.