Terms of service
All information and products displayed on the royalchessmall.com website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed below. royalchessmall.com has the right to accept or reject your offer without assigning any reason thereof.
In order to use the royalchessmall.com website belonging to Royal Chess Mall, you have accepted the following terms and conditions given below. Royal Chess Mall reserves the right to add, delete, alter or modify these terms and conditions at any time.
You are therefore advised to read carefully these terms and conditions every time you use the royalchessmall.com website.
- We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of color will be accurate.
- The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
- Royal Chess Mall shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data, arising from the use of our website or services. While we make reasonable efforts to process and deliver orders within the estimated timelines, we are not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including courier delays, customs procedures, adverse weather, technical failures, or other force majeure events. We shall also not be liable for losses arising from temporary system failures, errors, interruptions, unauthorized access, data alteration, malware or viruses, or other technical issues despite the implementation of reasonable security and operational measures, except where required by applicable law.
- Royal Chess Mall assumes responsibility for orders shipped through our authorized courier partners until they are delivered to the shipping address provided by the customer, subject to our Shipping and Return Policies. Any claims relating to loss, damage, replacement, or refund shall be governed by our Refund Policy.
- Product prices, availability, and specifications are subject to change without prior notice. Such changes shall not affect orders that have already been accepted and confirmed by Royal Chess Mall, except in cases of pricing errors or other obvious inaccuracies.
- Cancellation requests may be accepted before an order is processed for shipping, subject to our Cancellation and Refund Policy. Once an order has been processed or shipped, cancellation may no longer be possible.
- Royal Chess Mall reserves the right to refuse, cancel, or limit any order placed for a product listed with an incorrect price, incorrect description, or due to any technical or inventory error. If payment has already been received for such an order, the applicable amount shall be refunded to the original payment method.
- The customer is responsible for providing accurate and complete shipping information. If an order cannot be delivered due to an incorrect or incomplete address, refusal of delivery, or the recipient being unavailable, any additional shipping, storage, return, customs, or re-delivery charges incurred may be charged to the customer.
- Users agree to provide accurate, complete, and up-to-date information when creating or maintaining an account, placing an order, or using any services offered by Royal Chess Mall. We reserve the right to verify the information provided at any time. If any information is found to be inaccurate, misleading, fraudulent, or incomplete, Royal Chess Mall may suspend or terminate the user's account, cancel pending orders, revoke loyalty rewards or promotional benefits obtained through misuse, and restrict access to our services, where permitted by applicable law.
- Royal Chess Mall reserves the right to refuse or cancel any order suspected of fraudulent or unauthorized payment activity and will not be liable for any type of kind of fraudulent or unauthorized payment activity. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.
- All requests relating to returns, replacements, refunds, or warranty claims must be submitted within the applicable timeframes specified in our Refund Policy and Warranty Policy.
- These Terms shall be governed by and construed in accordance with the laws of India. Subject to any mandatory rights available to consumers under applicable law, the courts in Amritsar, Punjab, India, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
- Customers are responsible for complying with the import laws applicable in their destination country. Where duties, taxes, or customs charges are not included in the purchase price, such charges shall be the responsibility of the customer.
- Royal Chess Mall shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including natural disasters, pandemics, war, civil unrest, labor disputes, government actions, transportation disruptions, customs delays, or failures of communication networks or third-party service providers.
- These Terms should be read together with our Shipping Policy, Refund Policy, Warranty Policy, and Privacy Policy. In the event of any inconsistency regarding shipping, returns, refunds, warranties, or privacy, the applicable policy shall prevail to the extent of that specific subject matter.