Shipping Policy UK

 All orders are shipped via Fedex/ DHL with delivery time ranging from 3 to 8 days. Detailed shipping options available at checkout.

The prices you see are inclusive of all UK VAT(20%) & any other taxes. No extra charges need to paid on delivery. (effective from 1st October 2023).

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

RETURN & EXCHANGES

We provide a hassle-free return policy spanning 30 days from the date of receipt for all our products. To initiate a return, buyers need to contact us within this period at sales@royalchessmall.com for detailed return instructions.

Once the return request is approved, the item should be sent back to our warehouse located in the UK at Harrow, HA29JS, London for an effortless return process.

Upon thorough inspection of the returned item, a refund will be issued, deducting the initial shipping costs incurred for sending the item to the customer.