How do I choose the right chess set for me?

Many factors come into play when deciding on the perfect set for you. The material is an important factor to consider. A classic marble or wooden set provides a timeless look, but a marble set can also offer a unique, stylish style. The quality and durability of the set are key, as you want it to last for many enjoyable chess sessions. Opt for a chess set made of high-quality materials and built to last. Go for a design having regal pieces and a board with a smooth surface for enjoyable play.

What is your stance on specialised marble chess sets?

When you choose a specialised marble chess set, you choose an amalgamation of art and a wise play. In addition to helping you have an interesting game, it also adds to the beauty of your home.

Can I order the out-of-stock chess pieces?

You can get notified once the presently out-of-stock chess pieces are available. You can purchase it thereafter. Or else, make a back order; we will initiate the manufacturing process as soon as possible to ensure on-time delivery.

Can Royal Chess Mall help me personalise the look of my chess set?

Indeed, we can. Our artisans curate marble chess sets according to the likings of our customers. Feel free to reach us through an e-mail, phone call, or social media to get a customised chess set.

What is your return policy?

We offer a 30 day, no questions asked, return window on all our products. Buyer must contact us within 30 days of receipt for return instructions at sales@royalchessmall.com After the return is approved, the buyer must send the item back to our warehouse. After we properly inspect the item, we will issue a full refund for the item.

How do you accept payments?

*We accept payments via PayPal and Credit Cards (VISA, MasterCard, American Express, Apple Pay, Google Pay) and a lot more. * If either of the 2 methods don't work, buyers can contact us at sales@royalchessmall.com for a payment invoice via Payoneer.

Are there any additional costs involved on receipt?

No additional charges like customs, sales tax, VAT or GST is payable by the buyer. (Buyers in Europe & Canada may be subject to customs/ VAT as per assessment by their Customs Authorities.)

Refunds for Cancellation

In case of buyer initiated cancellation or refunds for Remote Area Orders, Buyers will be refunded with the Total Amount Paid less Paypal Fees for Issuing Refunds. (Approximately 3-4%)

How do you ship your products?

Express Shipping (4-7 business days) via Fedex/ DHL to North America, Some EU & non- EU countries (UK, Germany, Spain, Italy, belgium, Brunei, Cambodia, Denmark, France, Indonesia, Italy, Liechtenstein, Luxembourg, Macau, Malaysia, Marshall Islands, Netherlands Australia, New Zealand, Philippines, Spain, Switzerland, Taiwan, Vietnam) Rest of the World, we ship via Indiapost. Areas covered under Remote Locations as per DHL/ Fedex would be serviced via Indiapost.